SF02 Blues...Servers down, no connection

This is the first downtime I have had since using DigitalOcean for almost two years now, but it has been bad. Apparently the SF02 Servers went down last night and they have been working hard on getting things back up.

This morning I am dealing with multiple websites down, clients calling me, projects due that I cannot work on…I am dead in my tracks because of this.

Hopefully this is a one-off. I am not having a good day.

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This is one of the biggest reasons I push redundancy so hard when it comes to working with clients.

This could happen to and with any provider – even if you’re Google and Amazon. At the end of the day, you’re still deploying virtualized servers to a network of bare-metal servers. The cloud is just a way of bringing it all together and making what used to take hours and days to deploy, take only a few minutes or less (depending on what you’re doing).

If you have clients that you host, data that you rely on, projects that you need remote access to, etc, you need redundancy. Whether that’s in the form of load balancing across multiple data centers, or another means of your choice, it needs to exist as it’s the solution (and a relatively low-cost one at that).

I say this not to make an already frustrating situation worse, but as a word of advice to prevent this in the near or distance future. Yes, it’s more to manage and something else to look after, though if you’re not fond of downtime and need near 100% uptime, load balancing and fail over is the way to go.

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…everything on my end is back up. I had to power-cycle some of my droplets, and a couple of Droplets were powered off…