subdomain show as Server not found

Question

Hi there ,

at first, I am very happy to be one of this company family.

i have a new doplet ubuntu 16.4 and after i configure my plesk on my doplet i forced a problem that is as following :
when add a new subdomain to my primary domain actsolcloud.com and apply the dns templates i have a problem when i reach this site as the following “ Server not found ” aslo this problem with web main of the primary domain.
my major problem in ,y subdomain rama.actsolcloud.com

can any one here help me ??

Answer 1

lampreyOne August 8, 2017

Did you add the DNS record recently? It may not have propagated yet.
You can check https://www.whatsmydns.net/#A/rama.actsolcloud.com to see

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engmhmods August 9, 2017

dear, how can add it ?
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- lampreyOne August 9, 2017
  
  I don’t know where you’re hosting your DNS so can’t really give specifics on how to add the record.
  
  You should have a CNAME record for rama under actsolcould.com pointing to actsolcloud.com, or an A record pointing to the IP address of the server. One or the other, you don’t need both.
  
  Reply Report
  
  engmhmods August 10, 2017
  
  thank u so much @lampreyOne , i added it but nothing was changed.
  see below :
  
  https://i.imgur.com/VO187IJ.png
  https://i.imgur.com/u7O4ywC.png
  
  Reply Report
  
  lampreyOne August 10, 2017
  
  According to WHOIS your domain is using digitalOcean’s nameservers (ns1.digitalOCean.com, ns2.digitalocean.com, etc).
  
  Did you try adding the records on Digital Ocean’s nameserver interface, rather than plesk’s?
  Log in to your Digital Ocean accound, and click Networking next to Droplets and Imaging. You should be able to add subdomains from there.
  
  There’s probably a tutorial somewhere in the tutorial section.
  
  Reply Report
  
  engmhmods August 10, 2017
  
  woooooow thank u so muck ,
  you help me <3
  
  Reply Report

Answer 2

engmhmods August 9, 2017

dear, how can add it ?
Reply Report
- lampreyOne August 9, 2017
  
  I don’t know where you’re hosting your DNS so can’t really give specifics on how to add the record.
  
  You should have a CNAME record for rama under actsolcould.com pointing to actsolcloud.com, or an A record pointing to the IP address of the server. One or the other, you don’t need both.
  
  Reply Report
  
  engmhmods August 10, 2017
  
  thank u so much @lampreyOne , i added it but nothing was changed.
  see below :
  
  https://i.imgur.com/VO187IJ.png
  https://i.imgur.com/u7O4ywC.png
  
  Reply Report
  
  lampreyOne August 10, 2017
  
  According to WHOIS your domain is using digitalOcean’s nameservers (ns1.digitalOCean.com, ns2.digitalocean.com, etc).
  
  Did you try adding the records on Digital Ocean’s nameserver interface, rather than plesk’s?
  Log in to your Digital Ocean accound, and click Networking next to Droplets and Imaging. You should be able to add subdomains from there.
  
  There’s probably a tutorial somewhere in the tutorial section.
  
  Reply Report
  
  engmhmods August 10, 2017
  
  woooooow thank u so muck ,
  you help me <3
  
  Reply Report

Answer 3

Woet August 8, 2017

Did you add a DNS A-Record for that subdomain?

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engmhmods August 8, 2017

i added cname , and a but there is a specific record you aim ?
Reply Report

Answer 4

engmhmods August 8, 2017

i added cname , and a but there is a specific record you aim ?
Reply Report

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