I’m attempting to upgrade a droplet to Ubuntu 20.04, but the process always hangs at the same step:
Installing new version of config file /etc/cloud/cloud.cfg ...
After sitting on this step around 20 minutes, it disconnects, and I’m left unable to SSH back in. I’ve tested this three times now, including once from the web console, and it’s always this same step that hangs. No error, just…nothing.
I’ve had an ongoing support ticket for this, but their responses are not only slow but so far entirely unhelpful.
Can anyone recommend a solution, or anything I might try?
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