Greetings!

I’m sorry to hear about the trouble this is causing for you. While we have heard several cases of ISPs in Russia blocking access to DigitalOcean IP addresses, it is not necessarily a universal truth that customers from Russia cannot reach our servers. For that reason, we prefer not to make assumptions too quickly. The first thing you need to do is run an MTR to our network. You can use your droplet IPs, as well as the hostnames found for all of the speed tests here:

http://speedtest-sfo1.digitalocean.com/

If you have never run an MTR before, this guide should help:

https://www.digitalocean.com/community/tutorials/how-to-use-traceroute-and-mtr-to-diagnose-network-issues

If the MTR consistently halts before reaching our network, your ISP is likely the first call that you need to make. Please do feel free to drop us a line as well, we like to see information that helps us identify connectivity issues for our customers. You can include the result of an MTR in an email to us here:

https://www.digitalocean.com/company/contact

Jarland