I am unable to reach DigitalOcean droplet IP addresses from any local ISP in Russia. How do I fix this?
(This question is part of a series in which we ask questions using language that is similar to common support tickets, to improve our publicly searchable support database)
Greetings!
I'm sorry to hear about the trouble this is causing for you. While we have heard several cases of ISPs in Russia blocking access to DigitalOcean IP addresses, it is not necessarily a universal truth that customers from Russia cannot reach our servers. For that reason, we prefer not to make assumptions too quickly. The first thing you need to do is run an MTR to our network. You can use your droplet IPs, as well as the hostnames found for all of the speed tests here:
http://speedtest-sfo1.digitalocean.com/
If you have never run an MTR before, this guide should help:
If the MTR consistently halts before reaching our network, your ISP is likely the first call that you need to make. Please do feel free to drop us a line as well, we like to see information that helps us identify connectivity issues for our customers. You can include the result of an MTR in an email to us here:
https://www.digitalocean.com/company/contact
Jarland
It's a real problem, as you probably know already :)
For example, here's a block that contains some Digital Ocean sites including one that I was investigating to figure out why it was blocked in Russia.
Turns out it's related to Russia trying to block Telegram
https://isitblockedinrussia.com/?host=159.203.160.0
A post about the incident even mentions a reference to Digital Ocean ips with a screenshot.
https://habr.com/ru/post/419567/
Same huge problem here. Hundreds of thousands of players are unable to play our multiplayer games because of this. Any solution digitalocean???
How can you set such an IPs that are blocked by multiple ISP ?!?