Question

Unable to SSH as new user

Hi there!

After creating a new user account and adding to sudo list, when I try to SSH as that user, I get a “permission denied (publickey)” notice. I am not sure what is going on.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

I think I have managed to resolve this using the steps here.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

This can happen for a few reasons. One is that you have not added the key as an authorized key for that user.

If you added a Public and Private key pair when you provisioned the droplet you can copy the /root/authorized_keys file to the users ~/.ssh directory with the commends below (as root)

cp /root/authorized_keys /home/USERNAME/.ssh
chown -R USERNAME:USERNAME /home/USERNAME/.ssh/*
chmod -R 0600 /home/USERNAME/.ssh/*

The above commands copy the authorized_keys file to your users home/.ssh directory and sets the user/group ownership and file permissions. REPLACE USERNAME WITH YOUR USERNAME

Another reason is your system has to many keys loaded and is failing due to multiple authorization failures. Try:

ssh -i ~/.ssh/private_key USERNAME@IP/HOST

Please keep in mind the key pair needs to match as an authorized pair for this user as noted above.