We're reviewing your account

October 7, 2017 673 views
Billing DigitalOcean

Hello, i just added 5$ in my account and i received this message Your account is under review and you will shortly receive an email from us with any next steps. How long it takes? Thanks.

16 Answers

same as me, how long will i get reviewed?

i ever create do before, and there is no review like this.

Same here... some months ago there is no review like this :(

Well, in my case this occur when I create a new digital ocean account and add R$ 10,00 via PAYPAL.

Today is 08/10/2017 (sunday) weekend day, I pay R$ 10,00 at 09:00 AM, lets see what time it will be released....

  • Well... today (12:12 AM) I receive a message with the next steps, they redirect me to an website page to give my UserName, Name, Telephone, ** Location** and the type of traffic that my server will be get.

    When I send the form I receive the following e-mail: Thanks for taking the time to fill out the form. Our team manually reviews these answers and will get back to you shortly!

    *MANUALLY REVIEWS *....It was as I imagined, this will take time :/

    • Today is 10/10/2017 at 12:53 I receive the following e-mail from digital ocean: Thank you for relaying this information to us. With the details you have provided, we've gone ahead and removed the hold from your account..

      Now I can create my droplet.

Same here lets see how long it takes. I have my reservations about AWS but they at least don't treat me like a criminal.

hello people any news about this review? :/ im still waiting since 24hours

I got it too, that make me very unhappy

that's not good, same problem, so as WillRoll said, we have to wait more than 2 days, this is not fair

Same problem,it has been more than 2 days under reviewing.

So am I. I have waited 7 days and haven't receive any email. It's very stupid!

Same as me,I paid via paypal 3 day ago,how long time to reviewing my account?

So am I. How long do I need to wait?

same Here!its been 24hours now!! PLEASE DO SOMETHING DIGITAL OCEAN!!WE HAVE WORK TO DO!!😣😣😣

ou I think ..I have to thinking about another alternative

I should have a Droplet ASAP
It's weird, and I've paid
I hate waiting

Have another answer? Share your knowledge.