Why can't I raise a support ticket?

Posted August 9, 2021 268 views

I have an issue with the public network interface and ipv6.
Wanted to raise a ticket via
But cannot create it, as the description field is required while at the same time cannot be edited. The description field is disabled… so I cannot add my support request and cannot create the ticket.
Am I not eligable ? Have a paying account.

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1 answer

For all having the same issue - its a Apple Safari Browser thing.
With Safari Version 14.1.2 (16611. creating tickets is not possible.
Use Chrome instead…
Ah… Web-Development is hard - I know.... :(