Question

Will I get my 5$ back that I paid while creating account?

Posted October 28, 2020 163 views
DigitalOceanBillingDigitalOcean Accounts

I have paid 5$ from paypal after registration will I get that back or I have to use that here only?

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2 answers

Hello,

When you add a credit card to your DigitalOcean account, we may send a preauthorization request to the issuing bank. This is to verify that the card being added has been issued by the bank and that they will authorize the charges. These temporary preauthorization holds range from $1 to $15 and may appear on your statement for up to 7 days, but no funds are being transferred from your card or account to DigitalOcean.

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

https://www.digitalocean.com/support/

Hope that helps!
Regards,
Alex

Hello,

Since we don’t charge PayPal accounts automatically invoice on 1st towards an owed balance like we do for card payments; we seek $5 as a an advance credit, which will be on your account itself.

This can be refunded at any given point in time ;provided the account is deactivated or Credit card is setup. We will need atleast one source of billing on the account. So, if you have any credits on the account such as referral or promo credits, those credits will be charged first and once they expire or got used up, then the PayPal credits will be used.

Hope this helps!

Cheers,
Sri Charan

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