www page not loading

June 27, 2019 132 views
DNS Ubuntu 18.04

Hi, i have ny dns with namecheap but i manage it with Digital Ocean. My page respond to http://sanbricdesigns.com but not with http://www.sanbricdesigns.com

I already add on my nginx config these name servers but still not working (browser return: DNSPROBEFINISHED_NXDOMAIN)

these are my dns records:

NS www.sanbricdesigns.com directs to ns4.digitalocean.com
NS www.sanbricdesigns.com directs to ns3.digitalocean.com
NS www.sanbricdesigns.com directs to ns2.digitalocean.com
NS www.sanbricdesigns.com directs to ns1.digitalocean.com
A *.sanbricdesigns.com directs to
A www.sanbricdesigns.com directs to
NS sanbricdesigns.com directs to ns1.digitalocean.com.
NS sanbricdesigns.com directs to ns2.digitalocean.com.
NS sanbricdesigns.com directs to ns3.digitalocean.com.
A sanbricdesigns.com directs to

Can anyone help me please?

2 Answers
bobbyiliev MOD June 28, 2019
Accepted Answer


The easiest way is to just add a CNAME record for your www version under your main dns zone to point to your domain.

That way even if your A record changes your www version would still point to the correct place.

Hope that this helps!

You point domain to VPS is right, but if you want to use www.sanbricdesigns.com, you must change in nginx config.

you can read this post: https://www.digitalocean.com/community/questions/redirecting-non-www-to-www-in-nginx

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