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You're preventing me from using my loan.

Posted on March 3, 2020

My Account Credit is $ 50, but you want to charge my debit card, what’s the problem ?

January 27 Support Message :

DigitalOcean Support Monday, January 27, 2020 12:18 PM Hello,

We have manually added the promotional credit to your account! Enjoy, and please let us know if we can help you out in any other way.

Happy coding!

Regards, Tushar U DigitalOcean Support.

Notification Screen Shot: Example link

Support Message Screen Shot { Ticket : #3201523 } :

Example link

now ticket code : #3280849

Thanks…



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Hey @teknoleaks,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

I have asked our amazing support team to check-in on your ticket. They will be able to help you further where we cannot! :)

Hope that helps! - Matt.

In addition, I’m trying to open the port through firewall , but SSH and plesk control panel ports are closed for backup can not get

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