500 Internal Server Error accessing Gravity Forms uploaded images/files

August 21, 2015 1.9k views
WordPress Apache Linux Commands Ubuntu

Hi there,

I have trouble accessing images and files uploaded through Gravity Forms in the /wp-content/uploads/gravityforms/xxxxx directories. A peek into the Apache error log says "/var/www/dev/wp-content/uploads/gravityforms/.htaccess: Options not allowed here". The .htaccess file looks like this

Regular WP uploads in /wp-content/uploads are fine.

Please advise.

4 Answers

Can you post the <Directory /var/www/> section of your Apache config? The answer is in there. You need to specify which Overrides can be allowed from an htaccess file.

Hi Kint,

Thanks for you answer.

Here it is:

<Directory /var/www>
Options FollowSymLinks
AllowOverride FileInfo

I modified the third line to become AllowOverride FileInfo Options so it is now:

<Directory /var/www>
Options FollowSymLinks
AllowOverride FileInfo Options

Seems to have fixed the issue but is this the correct way?

Pretty sure it is, yes. It was what I was about to suggest.

Have another answer? Share your knowledge.