Wake Up Imperium
Hello. Since the end of November 2020, I can’t access my account because it’s locked - according with Digital Ocean, because of suspicions of it being used for digital frauds and scams, which it’s completely false.
Because of this, I’ve decided to delete my data of this site, but since my account is locked, I can’t do it.
Another problem with it - and of the most importance - is that I’m STILL PAYING for YOUR services that I can’t even proprerly use. I’ve just recieve the bill for last month, even if I was COMPLETELY UNABLE to access my account.
Please, I wish to solve this problem urgently. It’s a real shame this had to happen since the service and quality provided by DigitalOcean was actually very good.
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Hey @wakeupimperium,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps! - Alex.
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