Hi My account has been locked, before that my account was deducted. Currently I cannot login. Hope to support
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Hey,
For anyone who comes across this in the future, please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Hope that helps!
- Bobby.
Same for my account happened. I created an account with DO, added payment menthod, amount got debited and then it shows error that the account is locked. I got the amount back but not sure when I’ll be able to use it.
Hi My account has been locked, before that my account was deducted. Currently I cannot login. Hope to support, i need Help pls.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.