For the past few days, I have not been receiving the alert emails that I set up within my team. Neither I nor my colleagues have been receiving them. Could you please let me know why this is happening?
Thank you in advance for your assistance.
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Hi there,
I could suggest to check your monitoring settings to ensure notifications are enabled and your email is listed. Also, check your spam folder and any email filters.
If everything looks correct and you’re still not receiving alerts, reach out to DigitalOcean support:
- Bobby
Heya,
When configuring the monitoring settings, you specify which users to receive mails for which alerts. I would assume you’ve been added everywhere while your colleagues have not been.
It was enough to save the email list again, and all the emails, including the overdue ones, arrived at once. Thank you
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