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Accepted Answer
Hi,
Not sure if you saw this tutorial during your research:
It’s a little older but I think it covers the main points, namely where to place the 404.html file itself and where in the config it goes (default), inside the server {} section and how to make the new config active.
If that doesn’t help, please paste more of your config and the location of your 404.html - good luck and let us know how it goes.