Question

ERROR: failed to access run image: connect to repo store 'digitaloceanapps/apps-run:7858f2c'

As the title says, that’s the error I get, trying to deploy a Django application onto App Platform

[backend] [2022-06-20 14:01:17] ERROR: failed to access run image: connect to repo store ‘digitaloceanapps/apps-run:7858f2c’: GET https://index.docker.io/v2/digitaloceanapps/apps-run/manifests/7858f2c: TOOMANYREQUESTS: You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limit

Is it something I need to do? I’ve checked my insights, and there’s no network traffic. It’s a demo app nobody even has access to, so it doing too many requests is even weird to begin with.

The django project has two components, one as a web service (Python) and one as a Static Site for serving the assets.

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Matt Cowley • June 20, 2022
Accepted Answer

Hey @seanmavley,

I believe this is a known issue affecting a few builds on App Platform currently that the team are looking into.

I’ve run into this myself before during a build and got around it by retrying the build/deployment again :)

Let me know how that goes for you. - Matt.