Question

ERROR: failed to access run image: connect to repo store 'digitaloceanapps/apps-run:7858f2c'

As the title says, that’s the error I get, trying to deploy a Django application onto App Platform

[backend] [2022-06-20 14:01:17] ERROR: failed to access run image: connect to repo store ‘digitaloceanapps/apps-run:7858f2c’: GET https://index.docker.io/v2/digitaloceanapps/apps-run/manifests/7858f2c: TOOMANYREQUESTS: You have reached your pull rate limit. You may increase the limit by authenticating and upgrading: https://www.docker.com/increase-rate-limit

Is it something I need to do? I’ve checked my insights, and there’s no network traffic. It’s a demo app nobody even has access to, so it doing too many requests is even weird to begin with.

The django project has two components, one as a web service (Python) and one as a Static Site for serving the assets.


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Matt Cowley
Site Moderator
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June 20, 2022
Accepted Answer

Hey @seanmavley,

I believe this is a known issue affecting a few builds on App Platform currently that the team are looking into.

I’ve run into this myself before during a build and got around it by retrying the build/deployment again :)

Let me know how that goes for you. - Matt.