Question

FileZilla "Could not connect to server" new droplet from working snapshot

Hi I just created a new droplet from an old working snapshot.

For some reason I can’t connect to FileZilla using any of the old sftp users. I was hoping all I had to do was change the host IP in FileZilla to the new droplet IP and they would connect.

Any reason why it’s not working how I expected?

I also tried creating a new ftp user (testdroplet) but I get this error message -

Error: Could not connect to server

Here’s how I created the SFTP user testdroplet -

spock@droplet: sudo createhost
Domain (without www.): testdroplet.com
Username: testdroplet
New password: passwordhere
Retype new password: passwordhere
passwd: password updated successfully

New Virtual Host Created

Enabling site testdroplet.com
To activate the new configuration, you need to run:
  systemctl reload apache2
Complete!
You now have a new Virtual Host

Your new host is: http://www.testdroplet.com
And its located at /sites/testdroplet/public_html
spock@droplet:

How can I connect to FileZilla using the testdroplet credentials?

The protocol is SFTP and port 22.

I can connect to FileZilla using the new droplet SSH user (spock).

Thanks for any help you can provide!


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Accepted Answer

Hi @twc8ac35a8636,

In order to use SFTP, you need to create a user to connect to. I see the createhost is some kind of a script so I’m not 100% sure but it doesn’t seem to create a new user with the Virtual Host in Apache2.

As said in order to use FTP or SFTP you need to use a user that’s existing in your Droplet. To create a new user and use if for SFTP, you need to follow the usual stuff:

To create the user

  1. sudo useradd -m <username>

To set it’s password

  1. sudo passwd <username>

if you need to add a specific home directory you’ll need to use this:

  1. sudo useradd -m -d <custom_home_dir_location> <username>

Where the custom_home_dir_location, let’s say /home/test would need to have the user’s ownership.