"Forbidden - You don't have permission to access / on this server" Error

January 7, 2017 205k views
Apache Ubuntu 16.04

I followed the virtual hosts tutorial and set up apache for my domain name aditidentalcare.com. The website was loading perfectly but now I am suddenly getting this error.

Forbidden - You don’t have permission to access / on this server.

I don’t understand why!

Here is the aditidentalcare.com.conf

<VirtualHost *:80>
ServerAdmin jogi@smashingpixels.in
ServerName aditidentalcare.com
ServerAlias www.aditidentalcare.com
DocumentRoot /var/www/html/sites/aditidentalcare.com/public_html
ErrorLog /error.log
CustomLog /access.log combined

The permission for public_html is set to 750 and the owner:group is jogi:www-data

1 comment
  • Exactly the same problem here. Followed tutorial and also tried chmod 755 the folders.
    Still i get: Forbidden

    You don’t have permission to access / on this server.
    Apache/2.4.18 (Ubuntu) Server at www.google4games.com Port 80

4 Answers


You need to use chmod 755 instead of 750 on directories. Using 750 equates to users having read, write, and execute, groups having read and execute, and finally, world (i.e your visitors) having absolutely zero access, thus they will be forbidden from accessing and/or viewing the contents.

  • Can’t believe I didn’t think of that :P. Thanks a lot man. It worked! Do you think it’s safe to let the rest of the world ‘execute’ on my server?

    • its a good practice to have folders with 755 and files with 644 permission

      and sensitive files should be 700

      • Done man. Thanks a lot.

        • @joginayak
          i think i made a mistake there, sensitive files which are related with security should be with chmod 600

          apology for my mistake

          • @joginayak

            When it comes to sensitive files, they shouldn’t be in the web root to begin with :-).

            Having a CHMOD of 755 on directories and 644 on files is preferred. If files are too sensitive too risk public access (i.e. session data files, for example), they shouldn’t be in an area that can be accessed by the public at all.

            For example, when it comes to application setup, I’ll often use a structure such as:


            All public files go in public, private (class files, for example) in private and everything else in the storage directory (when appropriate).

Hi All,

I am facing the same issue.

ServerAdmin admin@sramanujan.com
ServerName sramanujan.com
ServerAlias sramanujan.com.
DocumentRoot /var/www/html/

The code was deployed by third party and the site was working for sometime but after some days I see error as below when I try to access http:www.sramanujan.com.

You don’t have permission to access / on this server.
Apache Server at www.sramanujan.com Port 80”

Steps followed to fix the issue.
cd usr/var/www/html/ ( And saw just one file index.html)
tried: chmod 755* ( nothing happened)
tried chmod 755 index.html (nothing happened)

Any help or insight on below two points will be appreciated.

  1. Why this happened after few days from initial deployment?
  2. How can I fix this?

** I am newbie to this. Any insight will be helpful.

i deploy Centos;
try command in terminal chown -R apache:apache /var/www/html/*
it works;
or if you using WINscp or FTP try CHMOD directory to 0775 and check Recrusively, files will automatic 0644, but i know it takes long time and wasted your time.

Facing the same issue with techgyo.com . Permission set to 755. Anybody has a fix?

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