Question

Greenlight fails to configure smtp

I have this seetings in the .env file of greenlight in my bigbluebutton server

ALLOW_MAIL_NOTIFICATIONS=true

SMTP_SERVER=.company.mail SMTP_PORT=587 SMTP_DOMAIN=company.mail SMTP_USERNAME=@company.mail SMTP_PASSWORD=*** SMTP_AUTH=plain SMTP_STARTTLS_AUTO=true

SMTP_OPENSSL_VERIFY_MODE=none

SMTP_SENDER=***@company.mail

SMTP_TEST_RECIPIENT=myemail@of.course

Yes, the email works as SMTP, I use it in another service and it works fine with the correct password and the same settings

But when I run this command

docker run --rm --env-file .env bigbluebutton/greenlight:v2 bundle exec rake conf:check

The output prompts

Checking environment: Passed
Checking Connection: Passed
Checking Secret: Passed
Checking SMTP connection: Failed
Error connecting to SMTP - SSL_connect returned=1 errno=0 state=error: wrong version number

I have no idea of what is wrong with it

Thank you in advance

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arturorejon • January 6, 2022
Accepted Answer

Well, a partner told me something that I could read correctly because of the dark blue in the vi comments. The error was that I was using this

SMTP_TLS=true

The comment of the line above is

#   enable SMTPS: SMTP over direct TLS connection; usually port 465

So, my SMTP needed to use STARTTLS port 587 and that line was messing it all. Once commented, it all worked

arturorejon • January 6, 2022

Update

I found that some people got this fixed using this code

cd /root/greenlight
docker-compose down
docker pull bigbluebutton/greenlight:v2
docker-compose up -d

But that’s not my case, everything us updated and the message prompts the same error

arturorejon • January 6, 2022

Well, somehow, I can’t edit my own question, and I see that the characters that I used to hide information broke the style, I paste it again but in a more nice way

   ALLOW_MAIL_NOTIFICATIONS=true
   SMTP_SERVER=server.company.address
   SMTP_PORT=587
   SMTP_DOMAIN=company.address
   SMTP_USERNAME=email@company.address
   SMTP_PASSWORD=passwordForThisQuestion
   SMTP_AUTH=plain
   SMTP_STARTTLS_AUTO=true
   SMTP_TLS=true
SMTP_SENDER=email@company.address

SMTP_TEST_RECIPIENT=myemail@of.course