Question

How can I pay Iowe after desactivating my account ?

Posted December 13, 2016 1.4k views
UbuntuBilling

Hello,
please I want some information about billing process.
Indeed, I’ve desactivated my former account, deleted my droplet but I’ve forgotten to pay Owe, something like 2,50 $. How can I pay this ?
I don’t want to recover any droplet and account, I just want to be in squared.

I am so sorry for this omission.

Thank you
Best regards

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messaouditommy
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messaouditommy
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2 answers
xMudrii December 13, 2016

Your best bet is to Contact Support. On Community forums, it’ll be hard to provide you assist like this. Contact Support via form, send them mail used for original account and they’ll instruct you further.

As far as I know, if you owe < $5, DigitalOcean will not be able to charge you, but I’m not sure does it applies to deleted accounts.

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messaouditommy December 13, 2016

Thank you a lot for your prompt answer. I will ask directly to the Contact Support for solving my issue. Thank you for your availability.

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