Report this

What is the reason for this report?

I forgot my server and charge bill me, and account suspended

Posted on June 28, 2019

Hi, I am student, i got 50 dollar digital ocean credit with github education program I used that credit for an ubuntu server and then I forgot the server,my credit is finished and charge new billing(10 dollar) Is it possible activate my account without pay the bill



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
0

Hi there @mtokmak06,

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

Please can you create a support ticket with our incredible support team who will be more than happy to assist you with your account billing query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps! - Matt.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.