Question

I forgot my server and charge bill me, and account suspended

Posted June 28, 2019 956 views
DigitalOceanBilling

Hi,
I am student, i got 50 dollar digital ocean credit with github education program
I used that credit for an ubuntu server and then I forgot the server,my credit is finished and charge new billing(10 dollar)
Is it possible activate my account without pay the bill

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1 answer

Hi there @mtokmak06,

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

Please can you create a support ticket with our incredible support team who will be more than happy to assist you with your account billing query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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