Question

I forgot my server and charge bill me, and account suspended

Hi, I am student, i got 50 dollar digital ocean credit with github education program I used that credit for an ubuntu server and then I forgot the server,my credit is finished and charge new billing(10 dollar) Is it possible activate my account without pay the bill


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Matt Cowley
Site Moderator
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July 1, 2019
Accepted Answer

Hi there @mtokmak06,

Unfortunately, the community can’t help you with this issue as we aren’t responsible for user accounts.

Please can you create a support ticket with our incredible support team who will be more than happy to assist you with your account billing query! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps! - Matt.

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