I required ip address of my server for MongoDB Atlas whitelist. I don’t see it in control panel.

I’ve tried:

  1. Ping host on my pc and getting this ip.
  2. By console on DO App control panel and python interpreter, like this: “` from requests import get

ip = get(’https://api.ipify.org’).text
print(‘My public IP address is:’, ip)

This 2 methods returns 2 differences ip address. Unfortunately, neither of them doesn't work with Atlas MongoDB.

P.S. My app is in docker file.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
1 answer

Hi michaldev,

We currently don’t provide external IP addresses for apps in App Platform.

To use MongoDB Atlas with App Platform today, you’ll have to add the CIDR block to your access list entries in MongoDB Atlas. Make sure that you have strong credentials, since this will allow access from anywhere.


  • Hi there,
    I am a beginner with MongoDB Atlas. Could you explain what you mean by having strong credentials because I can’t quite figure out where to place these credentials when working with an Atlas DB. Currently anyone with the address of my backend server can send requests to my DB and this is obviously not what I want.

    Thank you,