Question

Is my site www.smarthomeinmobiliaria.com completley deleted ?

Posted November 26, 2020 211 views
BillingBackupsPayments

I paid my past billing today, and I found my droplet completely deleted, without the possibility to restore it. What Happened? Did I lose everything?
Please help me get my site back.

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1 answer

Hello @alejandrovalenzuela05 ,

I’m sorry to see issues with your website. In order to dig in more, we request you to open a ticket at https://cloudsupport.digitalocean.com/s/ to our customer support team, who can access your account and provide some insights.

Looking forward to serve you more!

Cheers,
Lalitha