Hi all, I have a Google domain. I could access all hostnames in it till yesterday, but today I’m neither able to ping it nor access the services running on it.
ping says “Name or service not known” Same if I visit the URL, it says “This site can’t be reached.”
What can be the reason?
I use digitalocean to manage the domain.
Thanks
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Accepted Answer
Hey Anshul,
If ping says ‘Name or service not known’ sounds like a DNS issue, the domain might’ve stopped resolving. Since you’re using DigitalOcean for DNS, I’d double-check:
That your DNS records (A, CNAME, etc.) are still there and pointing to the right IPs
That your domain is still pointing to DigitalOcean’s name servers from the Google Domains panel
And make sure the domain hasn’t expired or had nameserver changes recently
You can use tools like dig or nslookup to see if the domain is resolving at all.
Let me know what you find!
- Bobby
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