Online Console not working


I am currently trying to access my Droplet through the online console, after I lost/forgot the passphrase for my public ssh key. Unfortunately the console does not want to work, the screen just outputs the following lines of code. I’ve tried this on multiple computers, which different browsers and its the same everytime.

Console Output

The cursor blinks after these lines are printed out, but doesn’t register me typing at all. I even let this window load for a while, but nothing changes.

So how do I get this console window to work, so that I can switch out my ssh key.

Thanks in Advance!

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.


Console is a little different than Terminal/PuTTy in that it’s more of a direct connection to the Droplet, so what you’re seeing is what you’d normally see when a server is booting up and services are in the process of starting up.

Once everything loads, you should be prompted to enter a username and password. You won’t be able to see the input for the password, so you sort of need to know that you’re entering the correct password as you type it out since you can’t paste it in.

If you’re not prompted, hitting enter/return will normally bring you to that prompt, but not until every service has loaded and the Droplet has finished the boot sequence.

That being said, if you Deployed the Droplet with SSH Keys, the root user doesn’t have a password and password authentication is disabled, so unless you enabled password authentication and set a password for the root user after deployment, the only means of logging in is with SSH Keys, which, unfortunately, Console does not support.