Shifted droplet by snapshot but even after entering the same records cannot access my website .DNS problem or need to do changes in droplet?

I’m sorry for wrong IP address on the previous question so here I ask it properly. I have accepted your answer in previous question.I have updated my new IP address at bigrock and in my droplet record. So, here is my question.

We recently created a droplet out of snapshot that we had from another account. Since our client wants to access from new DO account. We shifted it to a new account by a snapshot. So, I created a snapshot and I filled in all the record entry same as they were on the other account.(All information is same and except the obvious IP address )

I have purchased my domain name from “” , I also edited my IP address in the record type “A” there.

What else do I need to do to make my website running again? even a little idea would be great.

I also restarted nginx on this droplet.

These are my records if it helps(there are two txt files too which I haven’t included here )

**CName | HOSTNAME - | value -

CNAME | HOSTNAME - | Value -|



A | HOSTNAME - | Value -

NS ||

NS ||

NS ||**

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Accepted Answer

I’m writing my own answer. The firewall was blocking the 443 .

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Ok. Your DNS records appear to be resolving correctly based on the information here. Your server at however, while responding to ping requests is not responding to web requests.

I would recommend logging into your droplet via SSH (This service appears to be up and running) and attempt to start or restart your web service with:

service nginx restart;

If the service fails to start, check the log file at /var/log/nginx/error.log for more information on what problem was encountered.