"This site can’t be reached" domain

Posted on January 6, 2017

Security

Apache

Backups

Configuration Management

By newvoids

I’ve recently opened my host in my browser, but it fails to load. It has worked ever since I opened it, but not today. Here’s a picture of what happens: http://i.imgur.com/WQlpnfY.png

Does anyone know the issue? Like I said, it only started happening today. By the way, the domain is an IP.

Thanks

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Jonathan Tittle

January 7, 2017

@newvoids

We’d really need more information about your setup and what has been done before we’d really be able to help diagnose the issue(s).

You can start by checking your error logs and seeing what’s showing up there. Since you’re tagging this post with Apache, let’s start there:

The following paths are based on standard paths used by Ubuntu’s package manager (apt), so if you’re not using Ubuntu, they may be a little different.

1). Apache’s error.log

tail -50 /var/log/apache2/error.log

2). System Logs

tail -50 /var/log/systemlog

3). PHP Logs

tail -50 /var/log/php*.log

If you can copy those to a Pastbin or screenshot each output, I can see if there’s an issue.

Also, if you can run

top

and take a screenshot of that as well.

My initial guess, baring any misconfiguration or configuration issues, Apache may have failed, didn’t restart, and now the site is down, which could be remedied by restarting Apache. We’d still need to find the root issue though.

Jonathan Tittle

January 7, 2017

@newvoids

Did you configure your Droplet or did you use a one-click image?