Question
Typing in a name for a subdomain is putting the name in front of the www
- Posted on October 8, 2021
- DNSDigitalOcean
Asked by plutownium
I am following this guide: https://docs.digitalocean.com/products/networking/dns/how-to/add-subdomain/#create-a-new-hostname-with-an-a-record
I am expecting to type “api” in the HOSTNAME field and get:
But instead I get:
The only additional records I have are NS records pointing to ns1.digitalocean.com, ns2, ns3 etc. and a CAA record reading www.mydomain.com
I tried deleting all the records and starting again, in case the presence of the www in front of mydomain.com (like “www.mydomain.com”) was part of the issue. This caused no change in the behavior of the A record input.
Obviously a me problem but I am not sure what the fix is.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Get our biweekly newsletter
Sign up for Infrastructure as a Newsletter.
Hollie's Hub for Good
Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.
Become a contributor
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Hey there!
It looks like you may have added your domain as a subdomain www.mydomain.com rather then mydomain.com to the DNS control panel. This would be the reason you are seeing api.www.mydomain.com. If that is the case you should delete www.mydomain.com and add the domain again but add the apex domain mydomain.com. You can then configure subdomains correctly under the apex domain.
Hope that helps! Nate