Unable to create support tickets.

Posted July 12, 2013 2.3k views
I am unable to create support tickets. Error: "There was an error creating your Ticket, please try again." Which is inconvenient, because there are functional issues with a droplet that I want you guys to address. Hard to do if I can't submit support tickets.

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2 answers
Try e-mailing support.
Was the subject line blank? If so, that may have been the cause of the issue! Please be sure to always include a subject.