Cloudflare DNS Setting
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Here is the problem

Why i cannot access when i access all seems fine and web can load.

  • Domain Setting in cPanel Ok
  • Subdomain Setting in cPanel Ok
  • Files and Database Ok

anyone know how to resolve this error? when i move from my previous hosting this error is not exist, but when i move to DO i got this, maybe something i didn’t set in WHM?

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1 answer

after few check..
the problem is i didn’t add addon-domain

  • Hi there,

    Happy to hear that you’ve got it working! And thank you for sharing the solution here with the community!


  • Hello, yggitteam

    The redirects to the default cPanel page can be really annoying. Sometimes it might be just cache from the browser and you’ll need to either clear it or use an alternative one.

    In other cases you might need to rebuild the httpd.config file or check if the domain name has an assigned IP address in the “Show IP address usage” menu in WHM

    I’m glad that you’ve sorted this quickly and also thanks for sharing the actual solution to the problem.