Cloudflare DNS Setting
Domain abc.com
A @ 111.111.111.111
A qwe 111.111.111.111
CNAME www abc.com

Domain qwe.com
CNAME qwe.com qwe.abc.com
CNAME www qwe.com

Here is the problem

Why i cannot access qwe.com? when i access qwe.abc.com all seems fine and web can load.

  • Domain Setting in cPanel Ok
  • Subdomain Setting in cPanel Ok
  • Files and Database Ok

anyone know how to resolve this error? when i move from my previous hosting this error is not exist, but when i move to DO i got this, maybe something i didn’t set in WHM?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

after few check..
the problem is i didn’t add addon-domain qwe.com

  • Hi there,

    Happy to hear that you’ve got it working! And thank you for sharing the solution here with the community!

    Regards,
    Bobby

  • Hello, yggitteam

    The redirects to the default cPanel page can be really annoying. Sometimes it might be just cache from the browser and you’ll need to either clear it or use an alternative one.

    In other cases you might need to rebuild the httpd.config file or check if the domain name has an assigned IP address in the “Show IP address usage” menu in WHM

    I’m glad that you’ve sorted this quickly and also thanks for sharing the actual solution to the problem.

    Regards,
    Alex

Submit an Answer