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Question

Whenever I tried to Update my wordpress it shows Error

Posted May 9, 2021 1.4k views
WordPressOpenLiteSpeed WordPress 1-Click

The Error is:

**Downloading update from https://downloads.wordpress.org/release/wordpress-5.7.1-new-bundled.zip…

The authenticity of wordpress-5.7.1-new-bundled.zip could not be verified as no signature was found.

Unpacking the update…

The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php

Installation failed.**

Please help, I appreciate any help from you…

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newwayelegant
By:
newwayelegant

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3 answers
bobbyiliev May 10, 2021

Hi there,

It sounds like that the user that the Apache service is running as does not have permissions to your WordPress core files.

What you could do is set the ownership of the files to the Apache user.

If you have not changed the Apache user you could run the following command:

sudo chown -R www-data:www-data /var/www/html

If you have changed the user, you would need to change the www-data:www-data part with the user that you are using.

Let me know how it goes.
Regards,
Bobby

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  • newwayelegant May 10, 2021

    I don’t know you remembered me or not brother when previously you helped, but I remembered you. I am glad and it workout. My error is fixed thank you. I just copy pasted the above code in ssh putty and it fixed.

    Thank you very much.

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    • bobbyiliev May 10, 2021

      Hi there 👋,

      No problem at all, happy to hear that you’ve got it all working! Yep I remember having a chat with you last year 🙌 great to see that you are still around!

      Regards,
      Bobby

      Reply Report
eleu May 9, 2021

I’m not sure but here are some ideas,
Try upgrade from wp CLI command
or increase the memory if possible, similar case,
https://wordpress.org/support/topic/5-6-update-critical-error/page/2/

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alexdo May 10, 2021

Hello, @newwayelegant

I will recommend checking the ownership of the /var/www/html directory as per @bobbyiliev comment.

Also, check the permissions of the files and the directories in the public_html folder.

Regards,
Alex

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