I’m unable to connect to the droplet via SSH, the websites hosted on the droplet and the MySQL database on the droplet after updating. Around 2pm (-0400) I performed an update using apt update; apt upgrade -y
followed by a droplet reboot. Since then I’ve been unable to access the droplet. The only access I have is through the web console.
What I’ve tried
Restarted the sshd service
as suggested in another community thread
Checked if config
Results:
lo Link encap:Local Loopback
inet addr:127.0.0.1 Mask:255.0.0.0
inet6 addr: ::1/128 Scope:Host
UP LOOPBACK RUNNING MTU:65536 Metric:1
RX packets:160 errors:0 dropped:0 overruns:0 frame:0
TX packets:160 errors:0 dropped:0 overruns:0 carrier:0
collisions:0 txqueue1en:1
RX bytes:11840 (11.8 KB) TX bytes:11840 (11.8 KB)
service networking restart
Returns:
Job for networking.service failed because the control process exited with error code. See "systemctl status networking.service" and "journalctl -xe" for details.
I’ve submitted a ticket a few hours ago, but I have yet to receive a reply and I’ve been unable to access any of the resources on the droplet for almost 9 hours now. If anyone has had this problem and resolved it, I’d love to know how you did it.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Accepted Answer
Okay, did you confirm that you were on a previous kernel after reboot?
It’s quite difficult to know what went wrong. I would probably recommend that you start the Recovery Image (you have to request that through support) and transfer data to a new droplet. I’m guessing you don’t have backups running?
dot in 50-cloud-init.cfg
makes ifup
ignoring that file. after rename - all works. I am looking for resolution of work-a-round so far.
One w-a-r is a symlink on .cfg
file
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.