Welcome to your community of founders!
The DigitalOcean Hatch program is for entrepreneurs who are ready to take their startups to the next level. We provide the resources, mentorship, and support you need to succeed.
Hatch perks
As a Hatch member, you’ve also earned special discounts from our Hatch partners.
Have a question? Schedule a call with us.
Have a question?
Need help with the Hatch Program? Get your questions answered by our dedicated Hatch team.
Need technical support?
Hatch moves you to the front of the line. Get a prompt response from our dedicated support team!
Content to get started
Learn everything you need to know about managed databases in our developer-friendly documentation.
Getting Started with DigitalOcean
General introduction to cloud computing
General introduction to cloud hosting
How to build a solid tech stack for startups and SMBs
Best practices for engineering teams in times of transition
Organic social media for startups: Secrets to success
Customer acquisitions for startups
DigitalOcean Community Glossary
When and how to make a business pivot
How to prioritize your product roadmap
How to hire a product manager for your startup
A product launch checklist for your next release
Cloud cost optimization: 10 best practices to reduce your cloud services bill
7 cloud migration best practices for your startup
Need to know more? Check out our SMB Hub.
Frequently asked questions
Where can I see my credits?
We're currently experiencing an interface bug where users may not be able to see the credits in your account. You can email us at hatch@digitalocean.com to confirm that your credits have been applied to your account.
Why am I still getting charged an invoice even though I should have received DigitalOcean credits?
Your credits may be applied to the incorrect team account. Please email us at hatch@digitalocean.com with your DigitalOcean account's email and the email associated with the team you want your credits applied to.
How can I get priority support?
You can create a support ticket with our support team. If you are a Hatch customer, you will automatically get placed at the top of the queue. You can also ask your peers in #advice in Hatch&apoos;s Slack workspace, as they might have a solution to your question.
Can I get an extension for my credits?
Unfortunately, Hatch is a 12-month "use it or lose it" program, and we are unable to offer credit extensions.
Have a question?
Get your questions about Hatch answered by our dedicated Hatch team!